Privacy Policy

Last updated: June 18, 2026

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our document preparation services.

Information We Collect

When you use our services, we collect several types of information:

• Personal identification information including your full name, email address, and postal address
• Employment details and income information necessary for rental application documentation
• Previous tenancy history and landlord references
• Identity verification documents as required for UK rental applications
• Financial information including bank statements and credit history
• Any additional documentation you provide related to your rental application

How We Use Your Information

We use the information we collect for the following purposes:

• To prepare and compile your rental application documentation
• To verify the accuracy of information provided
• To communicate with you regarding your application and our services
• To coordinate with third parties such as previous landlords or employers for reference verification
• To improve our services and customer experience
• To comply with legal obligations and regulatory requirements

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely using encryption both in transit and at rest.

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Typically, we retain client documentation for a period of seven years following service completion.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our business and delivering our services
• Previous landlords, employers, or other references as necessary for verification purposes
• Legal authorities when required by law or to protect our legal rights

Your Rights

Under UK data protection law, you have several rights regarding your personal information:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure in certain circumstances
• The right to restrict processing
• The right to data portability
• The right to object to processing

To exercise any of these rights, please contact us at [email protected]

Cookies and Tracking

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie usage, please refer to our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a revised date.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: 47 Bedford Square, London, WC1B 3DP, United Kingdom