Last updated: June 18, 2026
These Terms of Use govern your access to and use of our website and document preparation services. By using our services, you agree to be bound by these terms.
By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use our services.
We provide document preparation services for individuals seeking to compile rental application materials for submission to landlords and letting agencies in the United Kingdom. Our services include:
Our services are administrative in nature and do not constitute legal advice, financial advice, or guarantees of rental application approval.
When using our services, you agree to:
Our service fees are clearly stated on our website and are payable at the time of service selection. Fees are non-refundable once we have begun work on your documentation package, except where we fail to deliver the agreed services.
We reserve the right to modify our pricing structure at any time. Changes will not affect orders already placed.
All content on this website, including text, graphics, logos, and design elements, is the property of crimson-banshee or our licensors and is protected by copyright and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any content on this website without our express written permission.
Our document preparation services are designed to assist with rental applications but do not guarantee approval by landlords or letting agencies. Application acceptance depends on numerous factors beyond our control, including landlord preferences, property demand, and your individual circumstances.
We make no warranties, express or implied, regarding the accuracy, completeness, or suitability of information provided through our services. To the fullest extent permitted by law, we disclaim all liability for:
Our total liability for any claim arising from our services shall not exceed the amount you paid for the specific service in question.
You are responsible for ensuring that all information you provide to us is accurate and complete. We rely on the information you supply and information obtained from third parties. We are not liable for errors resulting from inaccurate information provided to us.
Our services may involve contacting your previous landlords, employers, or other references. By using our services, you authorize us to contact these parties on your behalf and release us from liability for any disputes that may arise from such contact.
We will handle your personal information in accordance with our Privacy Policy and applicable data protection laws. However, you acknowledge that rental applications typically require disclosure of your information to landlords, letting agencies, and their representatives.
You may cancel your service request before we begin work by contacting us at [email protected]. Once we have commenced preparation of your documentation, fees become non-refundable.
We reserve the right to refuse service or cancel orders at our discretion, in which case any fees paid will be refunded in full.
You agree not to:
Our services do not constitute legal advice. We are not solicitors or legal professionals. For legal advice regarding tenancy agreements, housing disputes, or your legal rights and obligations, you should consult a qualified solicitor.
You agree to indemnify and hold harmless crimson-banshee, its officers, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services, your violation of these terms, or your provision of false or misleading information.
We reserve the right to modify these Terms of Use at any time. Changes will be posted on this page with an updated revision date. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.
These Terms of Use are governed by the laws of England and Wales. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If any provision of these Terms of Use is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
These Terms of Use, together with our Privacy Policy and any service-specific terms, constitute the entire agreement between you and crimson-banshee regarding your use of our services.
If you have questions about these Terms of Use, please contact us at:
Email: [email protected]
Address: 47 Bedford Square, London, WC1B 3DP, United Kingdom